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"By
nature, by instinct, by personality,
people react differently and use different
techniques and ways of dealing with a
situation. Success in the future will come
to those who see people as unique
individuals with unique talents. Rather
than just selecting people with the right
skills, winning organizations will focus
on selecting people with the right skills
who are also suited by temperament to
successfully complete the task." -- from
the Foreword by Ken Blanchard
(Bestselling author of The One Minute
Manager)
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